Terms of Service

Welcome to Iconnyk!

These Terms of Service govern your use of our website and your purchase of products from Iconnyk.

By visiting our website, placing an order, or using our services, you agree to these Terms of Service.

Products and Product Information

We make every effort to provide accurate descriptions, photographs, dimensions, and other information about our products.

Because many of our products are handmade, slight variations in color, texture, grain, finish, or appearance may occur. These natural variations are part of the character of handmade products.

Colors may also appear slightly different depending on your device or screen settings.

Orders

When you place an order through our website, you agree to provide accurate and complete information.

We reserve the right to refuse or cancel an order when necessary, including in cases of suspected fraud, incorrect pricing, product availability issues, or other circumstances that may affect the fulfillment of an order.

If we need to cancel an order after payment has been received, we will provide an appropriate refund.

Prices and Payments

All prices are displayed on our website in the applicable currency shown at checkout.

Prices may change without prior notice.

Payment must be successfully completed before an order can be processed and shipped.

Shipping and Delivery

We ship orders to various destinations internationally.

Shipping times are estimates and may vary depending on the destination, carrier, customs processing, weather, holidays, and other circumstances beyond our control.

For additional information, please see our Shipping & Delivery page.

Customs and Import Fees

International orders may be subject to customs duties, taxes, or other import fees depending on the destination country and local regulations.

Any applicable customs duties, taxes, or import fees may vary depending on the destination and the specific circumstances of the shipment.

Returns and Refunds

Our return and refund conditions are described on our Returns & Refunds page.

Please contact us before sending an item back so that we can provide the appropriate return instructions.

Custom and Personalized Products

Some products may be made or personalized specifically for the customer.

Because these products are created according to individual specifications, special conditions may apply to custom and personalized orders.

If you have questions about a custom product, please contact us before placing your order.

Intellectual Property

All content on this website, including photographs, product descriptions, graphics, logos, text, and other materials, is owned by or licensed to Iconnyk unless otherwise stated.

You may not reproduce, copy, modify, distribute, or use our content for commercial purposes without our prior written permission.

Website Use

You agree to use our website only for lawful purposes.

You may not use our website in a way that could damage, disable, overburden, or interfere with the operation or security of the website.

Third-Party Services

Our store may use third-party services, including payment providers, shipping companies, analytics services, and other tools necessary to operate our business.

These services may have their own terms and privacy policies.

Limitation of Liability

To the extent permitted by applicable law, Iconnyk will not be responsible for delays, losses, or damages caused by circumstances beyond our reasonable control, including carrier delays, customs processing, weather, natural disasters, or other unforeseen events.

Nothing in these Terms is intended to limit any rights or protections that cannot legally be excluded under applicable law.

Changes to These Terms

We may update these Terms of Service from time to time.

Any changes will be posted on this page. Your continued use of our website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.