Shipping & Delivery
Thank you for choosing Iconnyk! ❤️
We carefully prepare and securely package every order before shipping. Our products are handmade and carefully inspected to make sure they arrive safely and in excellent condition.
Processing Time
Most orders are carefully prepared and shipped after the order is confirmed. Processing times may vary depending on the product, customization, and current workload.
For custom or handmade items, additional processing time may be required. The estimated processing time is provided in the product description whenever applicable.
Shipping
We ship our products internationally, including to the United States and other countries.
Once your order has been shipped, you will receive a shipping confirmation with tracking information whenever tracking is available.
Please make sure that your shipping address is correct and complete before placing your order.
Delivery Times
Delivery times depend on the destination, shipping carrier, customs processing, and other circumstances beyond our control.
International shipments may occasionally experience delays due to customs, weather, holidays, carrier delays, or other unforeseen circumstances.
Please keep in mind that the estimated delivery time is not a guaranteed delivery date.
Customs & Import Fees
By placing an order, the Buyer acknowledges and agrees that any customs duties, import taxes, value-added taxes (VAT), goods and services taxes (GST), brokerage fees, customs clearance fees, handling fees, and any other governmental or carrier-imposed charges arising from the importation of the purchased goods into the destination country (collectively, the "Import Charges") shall be the sole responsibility of the Buyer.
Unless expressly stated otherwise in the product listing, checkout page, shipping method description, or order confirmation, all orders are shipped on a duties-and-taxes-unpaid basis, and Import Charges are not included in the purchase price or shipping charges paid to the Seller.
Where a product listing, shipping method, or checkout process explicitly states that duties and taxes are included in the purchase price or shipping cost (DDP – Delivered Duty Paid), the applicable Import Charges will be paid by the Seller on behalf of the Buyer to the extent specified in such offer.
The Buyer agrees to timely pay all applicable Import Charges required for customs clearance and delivery of the goods. Failure or refusal to pay such charges may result in delays, storage fees, return of the shipment, abandonment, destruction of the goods, or other actions taken by customs authorities or carriers.
To the fullest extent permitted by applicable law, if the Buyer refuses delivery, fails to pay Import Charges, or otherwise causes the shipment to be returned, abandoned, or destroyed, the Seller shall have no obligation to refund any amounts paid for the goods, shipping costs, customs charges, return shipping fees, storage fees, handling fees, or any other costs incurred in connection with the order.
The Seller shall not be liable for any delays, additional costs, penalties, confiscations, or other actions taken by customs authorities or governmental agencies in the destination country.
Tracking Your Order
Once your order has been shipped, you can use the tracking number provided in your shipping confirmation to follow your package.
If you have any questions about your shipment, please contact us and include your order number. We will be happy to help.
Thank you for your patience and for supporting our small business! ❤️
— The Iconnyk Team